The reviews for this chair look pretty good, right? Mostly 5 star, but some bad reviews. When you look at those bad reviews, you see that they are not actually reviewing the chair but the delivery service, or whining about a thread or 2 sticking out that can just be snipped off in a second. I guess it makes sense when you consider that the chair is pretty pricey and so super-entitled babies used to being coddled every minute of their lives are some of the only people that can afford to buy it from this site new. So when you eliminate those reviews, or count them higher because they all say "chair is great, delivered wrong", it's much closer to 100% 5-star. I haven't yet looked into the type of 24/7 chairs that Bodybilt and Lifeform make, those might be more comfortable, but they're also more expensive. I have compared this with the Steelcase Amia (meh), the HM Aeron (garbage), and it's a clear winner. And if you're one of those people who have skin, don't get leather. You might think you want leather. You might think leather is easier to clean, it looks nicer, you have to have leather. You're wrong, trust me.